Translations:Hinweise/12/en
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- Double-check that the error is really in the program. Sometimes you just overlooked some detail.
- Read the E-Announce mailing list, the existing bug reports on Mantis, or the #general channel on Discord: sometimes somebody else already found and reported the same error, so your report would not be helpful.
- Try to remember how the error happened. Collect all the necessary information. File a new bug report on Mantis. It should contain:
- your faction number
- numbers of the affected units, ships, or other objects
- messages from the report relevant to the event
- names and ids of regions where the error happened
- relevant parts of the current or earlier reports
- relevant parts of your orders
- the server version that caused the error
- a description that contains all information to understand and reproduce the error; including
- the initial situation
- what you expected to happen
- what actually happened
- Please do not attach your whole report, if not requested! Bug reports are generally public information.
- If you must submit your report or information that you do not want your fellow players to know, add a note to your existing report and mark it as "private".