Translations:Hinweise/12/en

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  1. Double-check that the error is really in the program. Sometimes you just overlooked some detail.
  2. Read the E-Announce mailing list, the existing bug reports on Mantis, or the #general channel on Discord: sometimes somebody else already found and reported the same error, so your report would not be helpful.
  3. Try to remember how the error happened. Collect all the necessary information. File a new bug report on Mantis. It should contain:
    1. your faction number
    2. numbers of the affected units, ships, or other objects
    3. messages from the report relevant to the event
    4. names and ids of regions where the error happened
    5. relevant parts of the current or earlier reports
    6. relevant parts of your orders
    7. the server version that caused the error
    8. a description that contains all information to understand and reproduce the error; including
    9. the initial situation
    10. what you expected to happen
    11. what actually happened
    12. Please do not attach your whole report, if not requested! Bug reports are generally public information.
    13. If you must submit your report or information that you do not want your fellow players to know, add a note to your existing report and mark it as "private".